Had no trouble making a timely appointment. Staff were very courteous and I had minimal wait before being seen by the optometrist. I saw Andrew Steinhauer, who was extremely professional. He asked about my history, and when I forgot to mention that I had previously been diagnosed with a small congenital cataract, he immediately spotted it and made sure that I knew. Not pushy at all about selling contacts or eyeglasses. Overall, about as positive experience as I could imagine! I'll be back for my next appointment.